NOTE: The T-Mobile WiFi hotspot service expires at the end of June 2023.

The Orem Public Library is offering 48 T-Mobile WiFi hotspots to low-income households with an Orem Library card. If there’s one thing we’ve learned from 2020, it’s the value of a good Internet connection. More and more people are moving online for school, work, and staying connected with family and friends. However, Internet access is still an obstacle for many Orem families. In order to help more people in our community access the Internet for school, work, learning, and entertainment, the library now has 48 T-Mobile WiFi hotspots available for checkout to low-income households. This resource is available thanks to grant funding from CARES grant funding from the Orem Community Development Block Grant (CDBG) Program and the Utah State Library.

What is a hotspot?

A hotspot is a wireless access point for users to connect their physical devices (phones, laptops, tablets, etc.) to the Internet.

What do I need to use a hotspot?

You will need a device capable of wireless connection to the Internet, such as a smartphone or a computer.

What is included in the hotspot?

Each WiFi hotspot package contains a mobile hotspot, a micro USB charger and cord, an instruction guide, and a library container and barcode to scan when you check out the hotspot. The hotspots are child-safe and have filters in compliance with the Children’s Internet Protection Act.

How long may I check out a hotspot?

Hotspots may be checked out for six weeks. They may be renewed once for another six weeks. One hotspot may be checked out per household.

How do I check out and return a hotspot?

First, you must complete an application form and submit it to the circulation desk to see if you qualify to check out a hotspot. Application forms are available online or you may request a form at the circulation desk, located at the entrance of the Orem Public Library. If you meet the qualifications, you will be able to check out a hotspot using your library card at the circulation desk. You may return a hotspot through the book drop or at the circulation desk.

How do I qualify to check out a hotspot?

The hotspots are only available to low-income Orem residents, and you must have a library card to check them out. Income limits are determined according to household size. Ask about current hotspot availability and apply at the circulation desk. If you have further questions, please call (801) 229-7047.